Tim Spence, Executive Vice President and Head of Consumer Banking, Payments, and Strategy at Fifth Third Bank, and Board Member, Executive Committee member at Cintrifuse, is a current member of the 2018-2019 Institute for Entrepreneurship Advisory Board.
Prior to joining Fifth Third, Tim was a Senior Partner in the Financial Services Practice at Oliver Wyman, a global leader in management consulting with more than 5,000 professionals worldwide where he advised large banks and insurance firms on issues of strategy and performance improvement.
During his time at Fifth Third, Tim oversaw the configuration of Agile teams to work on Fifth Third’s online banking channels and mobile apps in 2017. This initiative resulted in This resulted in a revamped bill pay experience, along with the addition of online branch appointment scheduling and the ability to withdraw cash at ATMs using the bank’s mobile app. It also enabled the launch of Zelle peer-to-peer payments and Momentum.
In 2018, Tim was named American Banker’s 2018 Digital Banker of the Year. He holds a bachelor’s in English Literature and Economics from Colgate University.
Welcome, Tim Spence to the Advisory Board!